Window World of the Hudson Valley
The term "Any Size" refers to any size replacement Double-Hung window our manufacturer will construct. Currently this is a minimum width and height of 15" X 26" and a maximum of 48" X 78". "Installed" refers to the removal of a basic Double-Hung wooden window and installing your new Window World replacement window, using the existing wooden stops.
We offer a variety of payment methods and financing options depending on promotional period. Please contact us for more information regarding available options.
The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
Generally, replacement windows can be installed within 4-8 weeks from the date that the final measurements are taken. The type of window being installed and type being removed help determine the amount of time needed to complete the job. On average each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
Window World replacement windows come with an all-inclusive limited lifetime warranty. Contact us for more details.
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. As a first step, we recommend you visit the Resource Center of our website for troubleshooting tips and advice on correcting common issues.
If after trying the repairs suggested in our guide your issue is still not resolved, you are always welcome to contact us for help.
At Window World, it's our goal for each and every one of our customers to feel comfortable throughout their home improvement experience. We try to always explain any construction concepts in terms everyone will know when we're in the home, but we also like to make definitions available in advance. If there are any concepts you'd like to read up on as you research your options, feel free to download our Industry Terms document.
Congratulations on your new Window World windows. A few quick tips are all you need to know to get lots of enjoyment from your purchase for years to come.
Your Double-Hung or Single-Hung windows feature either one or two tilt-in sash for easy cleaning and servicing. The basics of operating your windows are described below:
With a Double-Hung window, the top sash can also be tilted in. To do so, first tilt in the bottom sash, following steps 1-5 above. Then:
The basics of operating your new sliding windows are described below:
Once your new windows are installed, you’ll want to care for them so that they’ll continue to look great for years to come. Help them stay good as new by following the tips below.
Many of the most common concerns that come up with replacement windows are easily dealt with using simple, at-home techniques. These methods are explained in the text and videos below.
You may notice moisture on the inside surface of your windows, especially during colder months. This is not an indication of faulty windows; rather, it’s a sign that your windows are doing their job. During the winter, we usually close our windows, sealing the home against cold air. Humidity is trapped inside, and unlike old, drafty windows, your new windows do not allow the moist air to leak out. Condensation occurs when the water vapor in the air meets the cold surface of the window and cannot escape. This is why many times, condensation begins to appear after window replacement. Controlling indoor humidity can help reduce condensation.
Sometimes, especially after being moved during cleaning, a window sash can become disengaged from its balancer in the frame track, often referred to as the "shoe." When the window is open, this detachment will cause the sash to drop from its heightened position in the frame. Each sash has a pin on both ends that connects it to the frame; fixing the issue is as simple at guiding the pins back into their shoes.
Windows that appear foggy could be suffering from seal failure, where outside air has penetrated the space between the two panes of glass and condensation develops. Unfortunately, once seal failure occurs, there is very little that can be done to repair the sash. Similarly, if the glass in a sash has been compromised, the best solution to maintain the integrity of the window is to replace the sash.
Window World customers have the peace of mind of knowing that they have an industry-leading warranty. If seal failure or glass breakage occurs, we can have a replacement sash specially manufactured to fit your window. Simply give us a call!
Your Window World windows were made just for you, that’s why the serial number label on every one of your new windows is so important. If you need service, please locate the serial number on your window before you call your local Window World. This information will allow us to identify your window and quickly take care of the issue. To help locate your serial number, choose your product from the list below to view the instructional video: